We are looking for tele caller for one of our client based in UAE . A group that specializes in the full spectrum of branding and marketing consultancy with allied services. Having more than 350 projects . Its a full service creative technology agency.

Responsibilities

• Contact potential or existing customers to inform them about a product or service using scripts
• Contact the customers on provided database
• Fixing appointment with the company officials
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information

Requirements

• Candidate should be available locally & must be on dependent / Fathers Visa
• Proven experience as tele sales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects
• Excellent knowledge of English
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• High school diploma; BSc/BA will be a plus